Massage Therapy ICBC Coverage in Vancouver

Been in a car accident? You may be entitled to massage therapy through your ICBC claim, and you don’t need a doctor’s referral to get started. At Hayer Health in South Vancouver, our registered massage therapists (RMTs) work with ICBC-covered patients to help them recover from motor vehicle accident injuries and get back to feeling like themselves.

What Is ICBC Massage Therapy Coverage?

ICBC (Insurance Corporation of British Columbia) covers registered massage therapy as part of its Enhanced Care program. If you have an active ICBC claim following a motor vehicle accident, you are automatically pre-approved for up to 12 RMT treatments within the first 12 weeks of your accident, with no cost to you for the ICBC-covered portion.

Here’s what that means in plain terms:

  • No doctor’s referral required
  • Up to 12 RMT sessions covered within 12 weeks of your accident
  • Coverage begins as soon as your claim number is confirmed
  • Extensions available if you need care beyond the initial 12 weeks

How to Use Your ICBC Claim for Massage Therapy at Hayer Health

Getting started is straightforward. Here’s what you’ll need:

  • Your ICBC claim number
  • The date of your accident
  • Your claims adjuster’s name and contact number (if available)

Once you book your appointment, our team will confirm your coverage with ICBC before your first session. Your initial visit is 60 minutes and includes a full assessment of your injuries. Subsequent sessions may be 45 or 60 minutes depending on your recovery needs.

Massage Therapy Services Available Under Your ICBC Claim

Our RMTs tailor every treatment to the specific injuries you sustained in your accident. Depending on your symptoms and recovery goals, your sessions at Hayer Health may include any of the following:

Deep Tissue Massage

Targets the deeper layers of muscle tissue to address chronic tension, restricted movement, and pain that often develops after an impact injury.
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Swedish Massage

Uses long, flowing strokes to improve circulation, reduce overall muscle tension, and support the nervous system.
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Sports Massage

Focused on restoring function and mobility in specific muscle groups. Well suited for active patients or those with injuries affecting movement patterns.
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Fascial Stretch Therapy (FST)

A systematic approach to stretching the fascial lines and joints of the body. Helps restore range of motion and reduce stiffness.
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Your RMT will assess your injuries at your first appointment and recommend the most appropriate techniques for your recovery. Treatments are not one-size-fits-all. Each session is built around what your body needs at that stage of healing.

Common Injuries We Treat with Massage Therapy

Car accidents, even minor ones, can cause a range of soft tissue injuries that benefit significantly from registered massage therapy. Our RMTs are experienced in treating:

  • Whiplash and neck stiffness
  • Upper and lower back pain
  • Shoulder and arm tension
  • Tension headaches following impact
  • Hip and glute tightness
  • Reduced range of motion and joint stiffness
  • Muscle guarding and spasm

 

Massage therapy works by reducing muscle tension and spasm, improving circulation to injured tissues, restoring range of motion, and promoting relaxation.

Complementary Treatments After a Car Accident

Why Choose Hayer Health for Your ICBC Massage Therapy?

We offer the best massage therapy in South Vancouver.

We’re a multidisciplinary clinic in South Vancouver, which means you have access to more than just massage therapy under one roof. If your recovery requires it, our team can coordinate your care with physiotherapy, kinesiology, and osteopathy, all in the same location.

 

  • Licensed, experienced RMTs: Our registered massage therapists are in good standing with the College of Massage Therapists of BC (CMTBC) and have backgrounds in sports, biomechanics, and injury rehabilitation.
  • Personalized treatment plans: Every ICBC patient receives an individualized assessment and a treatment plan focused on your specific injuries and recovery goals.
  • Multidisciplinary support: When combined with physiotherapy or kinesiology, massage therapy often leads to faster, more complete recovery.
  • Convenient South Vancouver location: Located at #120 – 709 SE Marine Dr., we’re easily accessible and offer flexible weekday and Saturday hours.

Our team members

Frequently Asked Questions

Do I need a doctor's referral to start ICBC massage therapy?

No. As long as you have an active ICBC claim number and your accident occurred within the past 12 weeks, you can book directly with our RMTs. No referral required.

ICBC pre-approves up to 12 registered massage therapy sessions within the first 12 weeks following your accident. Additional sessions may be approved with a treatment plan submitted by your RMT.

Yes. ICBC also covers physiotherapy, kinesiology, acupuncture, and other allied health treatments under the same Enhanced Care program. At Hayer Health, we offer physiotherapy and kinesiology in addition to RMT, making it easy to coordinate a comprehensive recovery plan in one clinic.

Contact us with your claim number and adjuster’s details. We can reach out to your ICBC adjuster to confirm whether coverage is still available for your claim and help get you started as quickly as possible.

Yes. All of our massage therapists are Registered Massage Therapists (RMTs) in good standing with the College of Massage Therapists of BC (CMTBC), which is required for ICBC billing.

Our location

Address: #120 – 709 SE Marine Dr, Vancouver, BC, V5X 2T9

Email: info@hayerhealth.com

Phone: 604-558-0348

Business Hours:

Monday-Friday: 8am-8pm

Saturday: 8am-3pm

Sunday: Closed